Return & Refund Policy

Thank you for shopping with us!

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

You should have video proof of parcel opening.

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

You can cancel your order anytime before it is shipped. Once the order is shipped you have no option for cancelling it.

In case of cancellation the customer will get full refund in source account within 7 working days.

For cancelling the order you can contact us on kanhaaz.p@gmail.com or you can also call us on our registered number.

For any issue in cancelling your order you can write us on kanhaaz.p@gmail.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kanhaaz.p@gmail.com and send your item to: Ground Floor, 1266/86, Shanti Nagar, Tri Nagar, Near Axis Bank, Delhi-110035, India.

The following are exempt from refunds:

Gift cards

Some health and personal care items

One time usable items.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at kanhaaz.p@gmail.com.

Please do not send the product back to the manufacturer. It must be sent to our registered address only.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.